FAQs • LDC Public Health, KS • CivicEngage

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Are your services confidential?: Maintaining client privacy and the confidentiality of your health information is very important to us. For more information, please review our HIPAA documents.

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Lawrence-Douglas County Health Department

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1. What is the mission of the Health Department?: Our mission is to advance policies, practices and programs that promote health for all, prevent disease and protect the environment.

2. Where are you located?: The Health Department is located in the Community Health Facility at 200 Maine Street in Lawrence, Kansas. For directions, please reference this online map.

3. Do I need an appointment?: Many Health Department services are available on a walk-in basis. Please call 785-843-0721 to see if an appointment is needed.

4. Who can use the Health Department services?: Health Department services are available to all individuals in Douglas County. Please call 785-843-0721 for more information.

5. I have a health question, who can I contact?: Please call 785-843-0721 with your health question, or contact a nurse.

6. Who do I contact if I have concerns about the sanitation conditions of a restaurant or food establishment?: Contact the Kansas Department of Agriculture at 785-296-5600 with any concerns regarding sanitation conditions at a Douglas County restaurant or food establishment. You can also visit the KDA’s food safety website to fill out an online complaint form.

7. I’m sick and I think it’s because of food poisoning. Who do I need to contact?: If you suspect you have food poisoning, contact a Communicable Disease Nurse at 785-843-0721.

8. I would like to start a food business in Douglas County. Who should I contact?: See the Kansas Department of Agriculture’s website for more info: Kansas Department of Agriculture

9. Are your services confidential?: Maintaining client privacy and the confidentiality of your health information is very important to us. For more information, please review our HIPAA documents.

10. Do you provide interpreting services?: Yes. If an interpreter is needed, please let us know prior to coming in for services so we can make arrangements. In some cases, the Health Department may offer interpretation through a telephone service rather than using a person on-site. Please call 785-843-0721 for more information.

11. How can I apply for state-assisted health insurance?: Call KanCare Consumer Assistance at 866-305-5147 for more information, or visit their website.

12. Do you see ill people?: The Health Department offers preventative services. We do not provide illness care. Please call 785-843-0721 for more information.

13. Do you offer sport physicals or physicals for summer school/camp?: We do not provide sport physicals. You should call your family physician or health care provider. Please call 785-843-0721 for more information.

14. My child just needs a hearing screening do you offer that?: No. In Lawrence, you can call Lawrence Early Childhood Special Services (USD 497) at 785-832-5098.

In Eudora, you can call the school nurse at 785-542-4960.

In Baldwin City, you can call the school nurse for the junior high and high school at 785-594-2448 and the elementary school nurse at 785-594-7425.